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Question	Set Options View In Larger Type

Message #:  3535842
Subject:  Microsoft "Word"
From: LouisWehrle,Jr.
Sent:  11/6/2009 9:11:54 AM

When I attempt to print an envelope, after putting in the adresses and clicking print, I get the following error message: THIS IS NOT A VALID MEASUREMENT. I have Windows XP and Office 97. This is a recent problem. I uninstalled and reinstalled the program but it made no difference. I would appreciate any help. Thanks.


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Message #: 3535978 Subject: Re:Microsoft "Word" From: bluegil Sent: 11/6/2009 5:23:37 PM

A.	What size envelope have you specified?

Message #: 3535856 Subject: Re:Microsoft "Word" From: Berton Sent: 11/6/2009 9:42:10 AM

A.	I left some out, the issue can happen if using the wrong envelope sizes. Can't remember Word 97 but newer versions seem to be more limited in envelope sizes, particularly not having the 6 3/4 size [3 5/8" x 6 1/2"] listed which then requires the user to create a Custom size.

Message #: 3535844 Subject: Re:Microsoft "Word" From: Berton Sent: 11/6/2009 9:24:22 AM

A.	I've not seen that exact message but similar ones have occurred when the paper margins chosen have been outside the minimums of the printer. It can happen when using Avery-Dennison labels and the wrong one is chosen. Also, Office 97 has some issues with WinXP and the problem may have kicked in after one of the WinXP updates but it's hard to say since your Options is not filled in.

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