Solution: Check the TV’s volume level, as well as the receiver’s, if present. Some types of audio processing may cause an apparent change in volume, so try disabling any arena simulation settings, matrixing, and the like.
Next, verify that the remote controls have been properly configured to work with the DVD player, TV, and receiver. Make sure that the TV’s and audio receiver’s input settings correspond to the DVD player. Check whether the cables are snugly connected and working. If someone recently used the system at a high volume level, inspect the speaker cones for tears.
Finally, try another device, such as a set-top box, on the same video and audio inputs. If that device is loud and clear, contact your DVD player’s manufacturer for support options.
(Source: Samsung)
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