Solution:
First, make sure the A/V cable is properly connected to the console. The widest part of the A/V cable’s connector should nearly touch the back of the console. If the error persists, turn off the console, remove the A/V cable, reinsert the A/V cable, and then turn the system back on. If the lights continue to flash red, clean the A/V connector with a clean, dry cloth and try again. As a last resort, try a different A/V cable to see if your cables are the problem. If the problem persists, contact Microsoft’s customer support. For online support, visit www.xbox.com/support. If you’re located in the United States or Canada, you can call 1-800-4MY-XBOX (1-800-469-9269) for telephone support.
Source: Microsoft Knowledge Base Article ID: 906652
|