Solution:
Start by removing the power supply plugs from both the console and the wall outlet. Microsoft recommends waiting 30 seconds before plugging the power supply back into the console and wall outlet. If the light on the power supply is still red, then the unit may have shut down due to overheating. Let the power supply cool for several hours by leaving your console turned off. If this resolves the problem, the power supply will go back into standby mode, indicated by an orange light. To prevent this problem, make sure your power supply is in an open well-ventilated area, away from other heat-producing equipment, such as heaters, vents, heat registers, stoves, and amplifiers. Ensure that the ventilation holes in the power supply are unobstructed. Don’t put the power supply on thick carpet, a bed, sofa, or other soft surface. If the red light remains after following the above procedures, then your power supply needs to be replaced or serviced. Contact Microsoft’s technical support. If the error persists, then the agent will likely give you instructions for getting your console service from a trained professional. If you’re located in the United States or Canada, you can call 1-800-4MY-XBOX (1-800-469-9269). International users will need to direct dial the United States at 425-635-7180. You can call seven days a week between 6 a.m. and 10 p.m. (Pacific).
Source: Microsoft Knowledge Base Article ID 906101
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