Error Message:
[The power supply light is orange.] |
Translation:
The Xbox 360 console comes with an external power supply that features a tri-color LED (light-emitting diode) designed to indicate the operating status of the unit. Under normal circumstances the power supply light is green while the console is on and orange while the console is off or disconnected from the power supply. Typically, an orange light on the power supply indicates that the unit is in standby mode, meaning that it is connected to the wall outlet and the console, but the console is off. If the light remains orange when you attempt to turn on your console, there may be a problem with the power supply or the console. |
Solution:
First, make sure the power supply plug is properly inserted into the rear of the console. The plug should click into place. Attempt to turn the console on again if you were able to push the plug further into the power port. If the console still won’t turn on, then Microsoft recommends looking for other errors, such as Ring of Light errors or on-screen error messages. If you are unable to further troubleshoot the console and power supply, contact Microsoft’s technical support. If the error persists, the agent will likely give you instructions for getting your console service from a trained professional. If you’re located in the United States or Canada, you can call 1-800-4MY-XBOX (1-800-469-9269). International users will need to direct dial the United States at 425-635-7180. You can call seven days a week between 6 a.m. and 10 p.m. (Pacific).
Source: Microsoft Knowledge Base Article ID 906102
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