Solution: When an error message indicates that the problem lies with a particular file, you can safely assume that the file is missing, corrupted, or otherwise out of commission. The reader can deal with this particular error by replacing the troublesome Scancomp.dll file with a healthy one. He'll locate the file by selecting Search from the Start menu, clicking For Files Or Folders, typing Scancomp.dll in the Search For Files Or Folders Named field, and clicking Search Now. When he sees the Scancomp.dll file appear in the Search Results pane, he can right-click it and select Delete. He should click Yes to verify that he wants to remove the file from his computer.
Next, the reader needs to install a new copy of Scancomp.dll. He can do so by repairing his copy of McAfee VirusScan, which we uspect is responsible for loading the Scancomp.dll file on his computer. To repair the installation, the reader should open the Control Panel and double-click the Add/Remove Programs icon. A list of installed programs will appear below the Install/Uninstall tab; the reader should select VirusScan in this list and click the Add/Remove button. When the uninstall utility opens, he should follow its instructions and opt to repair the installation rather than uninstall the antivirus program. The utility will load a new copy of the Scancomp.dll file and make any other necessary corrections to the program. When the repair is complete, the reader can restart his computer and check for the error message. |