Solution:
Although you could upgrade to the latest version of Acrobat Reader (www.adobe.com), the real problem here is the way the person on the other end is sending PDF files. Some email software, depending on its settings, will encode a PDF attachment as an MME (MIME, or Multipurpose Internet Mail Extension) file, which is a standard email attachment format, but Acrobat Reader can't handle it. MIME turns raw binary data into plain text that any email transmitter can send. It creates problems when the receiving computer can't convert the plain text back into a binary file. The PDF files the reader is trying to open are intact but need to be strained through a file converter.
To convert MME files, Adobe recommends Etresoft Decoder ($20; www.etresoft.com). For a free alternative, we recommend Fastcode32, a small utility with plenty of power. Download the latest version from fileutil.tripod.com/Fastcode.htm, decompress the zip file to its own folder, and double-click the Fcode32.exe file to run the software. Click the Decode button, find an MME, B64, UU, HQX, or B2A file, and click Open to decode it. Or, launch the program, drag the MME file into the white box, and drop it. Decode converts the file automatically and Acrobat Reader should be able to read the resulting file.
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